Legal

Privacy Policy

How North Star Global LLC collects, uses, and protects personal information when you use nsg.mn and related services.

Effective January 1, 2025

Introduction

North Star Global LLC ("we," "us," or "our") operates nsg.mn and related services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

  • Identity Data: Name, username, title, and similar identifiers
  • Contact Data: Email address, telephone number, and mailing address
  • Account Data: Username, password, and other account credentials
  • Financial Data: Payment card details and billing information (processed securely by third-party payment processors)

Usage Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, links clicked, and other actions
  • Location Data: General location based on IP address

Communications

Information you provide when you contact us, participate in surveys, subscribe to newsletters, or interact with our customer support team.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Sending administrative information and updates
  • Responding to inquiries and providing customer support
  • Monitoring and analyzing usage and trends
  • Detecting and preventing fraud and security issues
  • Personalizing your experience
  • Sending marketing communications (with your consent)
  • Improving our services and developing new features
  • Complying with legal obligations
Legal Basis for Processing: We process your personal information based on: (1) your consent, (2) performance of a contract with you, (3) compliance with legal obligations, or (4) our legitimate business interests.

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: When required by law, legal process, litigation, and/or requests from public and governmental authorities.
  • With Your Consent: When you have given us explicit consent to do so.
We Do Not Sell Your Data. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, access controls, secure storage, and continuous monitoring.

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain conditions
  • Right to Restrict Processing: Request restriction of processing your personal data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@nsg.mn. We will respond within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can manage your cookie preferences at any time.

View Cookie Policy →

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

If we discover we have collected personal information from a child under 18, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We may also notify you via email and/or a prominent notice on our service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Privacy: privacy@nsg.mn
  • General inquiries: info@nsg.mn